Arrival, Departure & Safe Release

Please connect with your child’s’ caregiver as you settle your child in for the day and when you pick up. The parent, caregiver relationship is of utmost importance. Please share any information that will help us best care for your child.

If a child is not picked up by the time the centre closes, there will be a $10.00 late fee for the first 15 mins with an additional $1.00 per minute afterward. If contact has not been made between parents and caregiver, we will begin calling alternative people on the registration form. If arrangements for pickup are not made by 6:30 pm, we are required to notify the Ministry for Children and Families.
Children will only be released each day to parents or a guardian over the age of 18, unless we have been informed that someone else will be picking up your child. People who are unknown to us will be required to show picture ID.

Children will not be released to a parent or guardian who is under the influence of alcohol or drugs, and an alternate person will have to be arranged. If the parent/guardian chooses to drive under the influence, they will be reported to the authorities.

If a custody or court order exists, we need a copy of the order for the child’s file. The parent/guardian is responsible for providing accurate and up to date information concerning the legal guardianship of the child. Without a custody or court order on file, the caregiver cannot deny access to the non-enrolling parent. If the non-enrolling parent is not listed on the authorized pick up list, the policy on unauthorized persons will be implemented. The guardian will provide all consents.